How to Backup and Restore your Virtual Server
First login to the client area.
Browse to "My Services"
Click on your active VPS plan.
Scroll down to the end user portal.
Click "Backups" | Click "Backup Now" to initiate a backup. You can exit the screen as the backup may take 30 minutes or so. It will NOT interrupt your VPS at all.
Once again, note that the backup may take 30 minutes or more to show up in the backup list. You don't need to stay on the screen, it will show up when it's done.
If you need to restore your backup currently you have to open a ticket and reference which backup you want to restore. This is due to a bug we are working out. We expect the restore button to be fixed soon.